E-Commerce Online Manager (Wine Jobs: Management & Administration)

  Auchan

  Shanghai, Shanghai

Job Description:
Objective, General Mission 
Job purpose: 
He / She is responsible for Auchan wines sales, and margin, for web sites and Market places. (TMALL / JD / FEINIU) 
He / She also manage the range / assortment and ensure the On Line distance availability. 
He / She built and manage the meeting according to marketing plan 
He / She contributes to the permanent improvement of the web site functionalities and design 
Based a strong knowledge of the category, he will be responsible of the business development of the category 
He has to bring his experience to grow the traffic on TMall> 100 Orders / day. 
He manage the Online team (buyer / procurement / category management / market places) 

Responsibility 
Job Duty:
Commerce: 
- the To ACCORDING to the SET up at The Commercial's Promotion Plan 
- the To the Follow the Items the TO, Efficiency 
- the To Control at The margin (IFRS / Operational margin) 
- the To the Follow the Comparable items. Price Survey at The 20/80 Others with the Competitors Web sites. 
- of Ensure the To at The SP Policy with Auchan Hypermarkets 
- the To attend and Organize O2O Events, in Business Card with eBusiness O2O Team 
- the To Propose Content for social Networks and News Letter 
- the To the Follow Traffic ON at The Web sites, and Promotion elasticity, and Makes needed adjustments. 
- the To follow transit others web sites promotion activities 

Range / assortment: 
- To avoid OOS thanks to the replenishment follow up
o targeting optimization: Bad stock, low efficiency items, new items ... 
Customer service / IT 
- To support 
customer service team o To give clear answer to customer information request 
- To propose web site / m.mobile improvement 
o To Identify the bugs, and report to IT coordinator 
o To propose new functionalities 
o To improve customer experience 

Management: 
- He / She set up and adjust He / She proper organization according to business development and targets 
- He / She Define and follow his / her team KPI 
Main KPI: 
- Order number 
- Turn over 
- Number of items online 
- Range achievement 
- Out Of stock - On Line 
- IFRS Margin / Operational margin
- Price index 
- Item Efficiency 
- the Customer un-Satisfaction Rate 
Working Relationships 

Internal: - Marketing 
- the Customer Service 
- Catalog 
- Logistic 
- IT Coordinator 

External: - Product Division: of Buyers 
- Others Support the Departments 

Qualifications 
Skill: 
- Good preference Experience in Managing ON Line Sales 
- Strong commercial sense 
- Good communication and non-hierarchical working spirit 
- Well organized. 
- Strong computers skills (Excel, Photoshop, PowerPoint) 
- Wine market knowledge is a plus 

Experience: 
- 2/3 years in e commerce, Market places or Websites 
- 2/3 years in Team management
- Web site design experience 
- E marketing 
- Wine salesman, or wine buyer 

Qualifications: 
- bachelor business school, marketing 
- WSET 1-2 will consider as a plus 
- Google analytic basic knowledge 

Personal attributes: 
- Self-starter who is capable of working both autonomously and collaboratively 
- Passion for e-commerce 
- Highly organized and motivated 
- Pro-actives- positives 
- Strong communicator, 
- Team spirit