Hotel Wine Sommelier / Vinotheque Manager 1 (Sommelier and Chef Jobs: Hotels)

Full Time

  Kerry Hotel China

  Beijing, Beijing

Kerry Hotel, Beijing. Located in the city’s central business district, the re-branded hotel marks the debut of the second Kerry hotel by Shangri-La Hotels and Resorts.

As part of the brand signature standards, complimentary minibar service upon arrival is available across all guestrooms.

Conveniently accessible to lifestyle and entertainment options via a linked skybridge, Kerry Hotel, Beijing sits amongst buildings housing head-offices of Fortune 100 companies.

 

 

DUTIES 

 

Hotel Wine Sommelier is responsible for the overall administration and operations regarding wine and beverage and will report to the EAM ic F&B/ Director of F&B. He/she will maximize profits, further refine beverage and service quality standards, maintain high staff performance and ensure great customer satisfaction.

 

 

Key Areas:

主要职责:

  • He will continually strive to build up new customers, at the same time retain the loyalty of current guests, source great wines at the best quality/price ratio, create innovative new promotions, and increase outlet revenue.
  • In addition to these efforts, he/she will be responsible for:
  • Knowledge of the wine and beverage list and able to discuss, suggest and recommend all types of wine and beverages to guests who ask for advice
  • Responsible for eSommelier management, maintenance and update of data information.
  • Ensuring wine codification in our financial systems: inventory and POS with F&B cost controller and purchasing.
  • Developing wine strategies as well as managing slow moving items
  • Ability to match particular wines with the many characteristics of food
  • Ability to work in a team environment
  • Crafting and continuously updating the restaurant wine and beverage list
  • Training staff in wine and beverage service and knowledge
  • Constantly obtaining customer feedback during operation to ensure great satisfaction
  • Proper and tactful handling of verbal complaints from customers
  • Ensuring effective communication within outlet and with other divisions (Cost Control, Communications, etc)
  • Attending F&B divisional and departmental meetings as required
  • Recommending improvements in all aspects of the outlets as appropriate
  • Scheduling staff duty roaster on a weekly basis
  • To conduct briefings and training and ensure that all information is dissipated down the line
  • To maintain a logbook for his superior
  • Daily, monthly wine list and inventory
  • Ensure that SFSMS, Hygiene and Food Safety Management Policies, Fire & Safety Standards are explained to staff, and are correctly applied.

 

REQUIREMENTS 

 

  • Physically fit
  • Neat appearance
  • Articulate
  • Oral and written fluency in English
  • Diploma / Degree in food and beverage/ hospitality management
  • Minimum 2 years experience in an international class hotel
  • Motivator and self starter
  • Displays initiative
  • Commitment to professional values
  • Team leader/ builder
  • Customer/ people oriented
  • Creative/ open-minted

How To Apply

https://career4.successfactors.com/career?career_ns=job_listing&company=ShangriLa&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=87120&selected_lang=en_GB&jobAlertController_jobAlertId=&jobAlertController_jobAlertName=&_s.crb=2ZmNLxoKOQ9/S72gczg6gvszs4U=&jobPipeline=Indeed

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