Qi Bar Captain (Wine Jobs: Wine Retail & Sommelier)

  Mandarin Oriental

  Pudong, Shanghai

Scope of Position

The Bar Captain will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guest orders.  The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team.

Requirements

• Have a minimum of 2 years experience in a luxury establishment
• Have a keen interest in food and the culinary ambitions of the establishment.
• Willing to work a flexible schedule and holidays.
• Work in a safe, prudent and organized manner
• Have an in-depth knowledge of food and preparation
• Have a good knowledge of wine and beverages
• Be able to relate to all levels of guests and management
• Have the ability to handle multiple tasks at one time
• Have excellent communication and organization skills
• Be able to consistently delight and satisfy our guest
• Have the ability to handle guest requests in a detailed manner
• Reading, writing and oral proficiency in the English and local language
• Professional appearance and demeanor at all times
• Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge
• Knowledge of specific hospitality industry applications is desirable

How To Apply